| Quality |
| |
Customer
Focus : |
| |
At Unnati, customer
is focus of attention for all activities at all
level and every care is taken to see him delighted.
His enquiry prior to sales is promptly responded
for techno-commercial details and after sales-services
so that he develop confidence in the product and
services.
Atmost care is taken to define
customer requirement & complaint by providing
prompt and proper corrective actions thereby keep
him satisfied. In fact, not only suggestions /
complaints are also invited from the customers
periodically to find out whether they are satisfied
with the performance of product, timely supplies,
packing & dispatch, behavior and attitude
of the concerned persons towards them and also
whether they are sincerely satisfied with the
corrective actions taken. |
|
 |
|
| |
| Customer
Satisfaction Measurement Level : |
| |
The company
has also derived a system to measure customers satisfaction
level at regular interval. The corrective actions and
their effect are also monitor religiously and regularly.
|
| |
| Approvals
: |
| |
| Unnati Pumpsets
are approved and registered with almost all reputed governments.
departments & agencies of various states. The company
also promptly arrange for approval & registration
with other governments. / semi-govt. departments on dealer’s
recommendation / proposal, if found viable. |
| |
| An IS
/ ISO 9001:2000 Company : |
| Unnati Pumps
Pvt. Ltd. has privilege to become first SSI Unit manufacturing
Submersible Pumpsets to obtain International Quality System
Certification way back 0n 15th. August 1995 from Bureau
of Indian Standards Accredited by Raad Voor-De-Accreditatie,
Netherlands. |
| |
| |
| BIS Certification
Mark Licence : |
| |
The company
has been granted BIS Certification Mark Licence covering
219 Nos.of Submersible Pumpset models by Bureau of Indian
Standards for ISI marking.
These achievements itself confirm commitment of the
company to manufacture quality pumpsets. |
| |
