Your Privacy Matters to Us
At Unnati Pumps Pvt. Ltd., protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.unnatipumps.com, submit an enquiry, or interact with our services.
This policy applies to all visitors, distributors, dealers, and business partners worldwide.
Information We Collect
Information You Provide Voluntarily
We may collect personal information when you:
- Fill out enquiry or contact forms
- Request product details or quotations
- Communicate with us via email or phone
This may include:
- Full name
- Company name
- Email address
- Phone number
- Country or region
- Enquiry details
Information Collected Automatically
When you browse our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral source
This information helps us improve website performance and user experience.
How We Use Your Information
We use collected information to:
- Respond to enquiries and requests
- Provide product and service information
- Improve website content and usability
- Analyse website traffic and performance
- Maintain internal business records
- Meet legal or regulatory obligations
We do not sell or rent personal data to third parties.
Legal Basis for Processing (GDPR)
For visitors from the European Union, we process personal data based on:
- Your consent when submitting forms
- Legitimate business interest to respond to enquiries
- Legal obligations where applicable
You may withdraw your consent at any time by contacting us.
Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience and analyse website performance.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as:
- Pages visited
- Time spent on pages
- Device and browser information
This data is anonymised and used only for analytical purposes.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Data Sharing and Third Parties
We may share information only:
- When required by law or legal authorities
- With trusted service providers who assist in website hosting, analytics, or communication
- To protect our legal rights and prevent misuse
All third parties are required to handle information securely and responsibly.
International Data Transfers
As a global pump manufacturer and exporter, Unnati Pumps may process or store information outside your country of residence. By using our website, you agree to such transfers in compliance with applicable data protection laws.
Data Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.
While we take strong precautions, no online data transmission can be guaranteed as completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Maintain business records
- Comply with legal requirements
When data is no longer required, it is securely deleted.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Request data portability
To exercise these rights, contact us using the details below.
Children’s Privacy
Our website is intended for business users. We do not knowingly collect information from individuals under the age of 13.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
For privacy-related questions or data requests, contact:
Unnati Pumps Pvt. Ltd.
Website: https://www.unnatipumps.com
Email: info@unnatipumps.com